Technical Support

We offer Onsite & Offsite support for a range of products and to a variety of clients from home users through to small and medium size businesses.

The Products and Operating Systems we support are below: 

• Windows OS
• Apple OS
• Apple iOS
• Android OS
• Desktops
• Laptops
• Servers
• Smartphones
• Routers
• Switches

Connectivity

We offer home and business connectivity across a range of products

• Home Fibre
• Business Fibre
• Business Microwave Fibre
• Fixed LTE
• LTE
• ADSL

Cloud Solutions

Our Cloud Solutions consists of Cloud Backups, Microsoft Exchange, Remote Site/Hardware Monitoring and Cloud Content (e.g. Google Drive, Dropbox etc).

We believe in redundancy for our clients. Two simple examples of this are 

1. A client’s computer crashes or gets stolen, we can replace the hardware and restore all of their data from the cloud to get them up and running ASAP. 
2. A Fibre line is giving issues and causing business interruptions. Our remote monitoring software allows us to pick this up early so that we can resolve this issue quickly or find an alternative solution while the issue is being resolved.

These solutions allow for more business up time us as well as for us to be more proactive in our service and problem solving.