We supply:

·      Home Fibre

·      Business Fibre

·      Microwave Fibre

·      Fixed LTE

·      LTE

·      ADSL (Almost redundant)

A bit of information so you can make a good decision.

Fibre providers that give cheaper pricing are able to get that pricing by putting more connections down the
fibre line (more users, more congestion).

Pros:

·      We don’t overload the fibre line with connections to hit a price point, we limit the amount of people down the line
to give quality internet.

·      We have large accounts with our providers and have
account managers that looks after us when there are issues.

·      You would call us if there any issues and not a call centres.

·      Syncsmart resolves most issues remotely as we know the setup at your home or office. If we need to go out and the fault is on our side, the call out is free of charge. If the fault is on your side (e.g. a broken router), then there would be a call out charge.

·      If your connection is with other ISP like Telkom, Mweb, Afrihost etc and there are issues. Their call centre does not know the setup at your home or office and in most cases are not skilled enough to help the client resolve the issue remotely. Most people are not capable of fixing their issue themselves, so therefore would need to call out an IT person (at a cost) to resolve their issue.